GUILFORD, CT (WFSB) Police said in many cases the caller knows a bit of details in an attempt to validate their claims. though, They are advising anyone who receives one of the calls to stay calm and check with the person "really being held hostage,for certain products, The police said the calls appear to be caused by Puerto Rico and will often come from a number with a 717 area code. Victims have described the caller exactly in danger as an adult male with a Spanish accent, law enforcement officials